Terms and conditions

When using the Puri Thai Website:

These terms and conditions apply whenever you access this website. In these terms and conditions, when we say Puri Thai, we mean this website, regardless of how you access it.

By using the website, you are deemed to have accepted these conditions.

Puri Thai strives to ensure that our material is as up-to-date and accurate as possible. However, Puri Thai does not accept any responsibility for any statement in the material on this website, to the extent permitted by law.

In other words, you must not rely on any statement without first taking specialist professional advice. We will not be liable for any loss caused as a result of your doing, or not doing, anything as a result of using the material or any part of it.

We give no guarantee of any kind regarding the provided material. In particular, we do not guarantee that Puri Thai or any of its contents is virus-free. You must take your own precautions in this respect, such as running anti-virus software, as we accept no responsibility for any infection by virus or other contamination or by anything which has destructive properties.

Although we will do our best to provide constant, uninterrupted access to the Puri Thai website, we do not guarantee it. We accept no responsibility or liability for any interruption or delay.

You can access other sites via links from the Puri Thai website. These sites are not under our control and we are not responsible in any way for any of their contents.

Please read our Privacy Policy. By using this site, you are deemed to have read and understood them.

These terms of use may be varied from time to time. Please ensure that you review these terms and conditions regularly as you will be deemed to have accepted a variation if you continue to use the website after the variation has been posted.

These terms of use are governed by South African law and South African courts.


When using the Puri Thai Venues and Services:

Puri Thai Massage is a peaceful place for healing and relaxation.
We ask that you cooperate with our policies so everyone can enjoy their experience.

  • Please arrive 10-15 minutes early. You can enjoy our relaxation area and outdoor Tranquility Court.
  • Arriving late will decrease your treatment time.
  • Appointments can be rescheduled subject to availability, with at least twenty-four (24) hours’ notice. For cancellations with less than twenty-four (24) hours’ notice and no-shows, a 100% cancellation fee will apply.
  • To maintain a relaxing environment, please don’t use electronic devices.
  • Please keep noise to a minimum
  • We retain the right to refuse service to anyone who does not appear sober.
  • Please tell the therapist your preferences so we can meet your needs.
  • We want you to enjoy your massage. So if you’re not happy with your therapist, please ask her to stop and speak to the receptionist. If someone else is available, we’ll gladly assign another therapist to help you. But please, do ask within the first 15 minutes of the massage. If you receive a full treatment, we will of course have to charge you for the service.
  • Sexual advances, comments, or innuendoes are not acceptable. The treatment will end, and be fully charged.
  • You may relax for a while once a treatment has been completed, but please remember another client may be waiting.
  • Children are not allowed to accompany clients.
  • If you are pleased with your massage, it is customary to tip your therapist. Gratuities are preferred in cash, paid directly to the therapist, or leave it in the tips box.
  • Prices are subject to change.
  • We will not accept clients who are in the first and last trimester of pregnancy for safety precautions.
  • We will not accept clients who have cancer and are currently in chemotherapy treatment. Cancer must be in remission for at least 3 months before the massage.
When using Puri Thai Vouchers

Single-value gift vouchers: Available in-store and online.

Vouchers are valid for 3 years, with a treatment price lock for 1 year.

Promotional vouchers: Buy 5 get 1 free. Valid for 3 years.